Health counseling (Clintal)
Clintal
This app is available only in Japanese.
What is Clintal?
Clintal is a web service tool that enables the use of a smartphone or other device to freely engage in health counseling chats or search for doctors or hospitals.
This app can be used in various situations, including when you want to receive health counseling, determine which department to have an examination at, or find a doctor or hospital suitable for your medical condition.
To use the app, registration as a corporate user is necessary.
Eligible members
Insured persons and their family members
Cost
Essentially free with corporate registration (However, communication costs must be paid by each individual, and health counseling chats cost money once the maximum is exceeded.)
Various services
| Medical-examination interview chats | Health counseling chats | Doctor and hospital referrals | |
|---|---|---|---|
| Provided by | AI (artificial intelligence) | Nurses | Doctors or nurses |
| Details | Chats for responding to questions such as the following: “Should I go to the hospital right now?” “Which department should I go to?” |
Nurses provide individualized counseling. Because text-based information from the chat is saved, subsequent interactions go more smoothly. | Based on interviews concerning the condition and environment of counselees, medical care professionals refer them to the best available doctors and hospitals. |
| Business hours | 24 hours a day, 365 days a year | 10:00 am to 6:00 pm on weekdays | 24 hours a day, 365 days a year
|
| Usage fees | Free (unlimited use) | Free (up to five times per month) | Free (unlimited use) |
| Note: Referral letters cannot be issued. |
Usage instructions
- * Please read at the usage instructions, and then enter the “corporate code.”
For the corporate code, please enter the health insurance card number.
This app is available only in Japanese.